STN Customer Information


STN Easy Customers

You have two options for purchasing the chemical substance, citing reference, and reaction information provided by the ChemPort Reference Linking Service. Click on the "Show me more!" link. On the page that appears you will have the option of charging these items to your credit card or to your STN Easy account.

The credit card method of payment will work regardless of whether you already have an STN Easy session running.

If you already have an STN Easy session running and you choose the STN account method payment, you will be connected to your existing session and the requested information will be displayed.

If you do not have an STN Easy session operating you will be asked to enter your STN Easy loginid and password. An STN Easy session will begin and the information you requested will be displayed.

If you do not have an STN Easy session operating and you choose to have the requested information billed to your STN account, AND your access to STN Easy is provided through the Internet Protocol Address Authorization (IPAA) program, an STN Easy session will begin and the requested information delivered when you click on the GO button in Step 2 of the purchase process.

 

STN Express with Discover Customers

You have two options for purchasing the chemical substance, citing reference, and reaction information provided by the ChemPort Reference Linking Service. Click on the "Show me more!" link. On the page that appears you will have the option of charging these items to your credit card or to your existing STN account.

The credit card method of payment will work regardless of whether you already have an STN Express session running.

If you already have an STN Express session running and you choose the STN account payment method and enter your loginid and password, you will not be allowed to login. The ChemPort Reference Linking Service will attempt to begin an STN Easy session, which will be blocked because your loginid and password are in use within your existing STN Express session.

If you do have an STN Express session running you may bookmark the ChemPort Reference Linking Page, complete your STN Express search, and return to the bookmarked page later to purchase substance and citation information for the referenced article.

If you do not have an STN Express session running and you choose the STN account payment method you will be asked to enter your STN loginid and password. Doing so will result in the requested information being delivered within an STN Easy session.

 

STN on the Web Customers

You have two options for purchasing the chemical substance, citing reference, and reaction information provided by the ChemPort Reference Linking Service. Click on the "Show me more!" link. On the page that appears you will have the option of charging these items to your credit card or to your existing STN account.

The credit card method of payment will work regardless of whether you already have an STN on the Web session running.

If you already have an STN on the Web session running and you choose the STN account payment method and enter your loginid and password, you will not be allowed to login. The ChemPort Reference Linking Service will attempt to begin an STN Easy session, which will be blocked because your loginid and password are in use within your existing STN on the Web session.

If you do have an STN on the Web session running you may bookmark the ChemPort Reference Linking Page, complete your STN on the Web search, and return to the bookmarked page later to purchase the substance and citation information for the referenced article.

If you do not have an STN on the Web session running and you choose the STN account payment method you will be asked to enter your STN loginid and password. Doing so will result in the requested information being delivered within an STN Easy session.